Did you purchase our PREMIUM SERVICE wrapping paper on ABC's The View's "View Your Deal" segment? Here's a list of useful answers to the most frequently asked questions:
Can I view my item once it's completed?
Yes, we will email you a proof! You’ll have 24 hours to approve or cancel your order. If we don’t hear from you, your order is considered approved.
How long does it take for production?
Please allow 10 business days for production.
Can you rush my order?
What is the size of each product?
Each roll of wrapping paper is an oversized sheet measuring 24 inches x 60 inches and sold in quantities of two.
What is your paper quality?
In short, beautiful! Wrapping paper is printed on high-quality matte paper.
What kinds of photo files can I upload?
We accept JPG and PNG files that are at least 600px wide. Make sure your photo only has one person in it so that we clip out the correct face!
Can I use images that don't belong to me?
Please only upload images that you have permission to use.
What if I want to cancel my order?
Email us within 24 hours of receiving your proof. After 24 hours passes, your order cannot be cancelled.
What is your return policy?
After you receive a proof with a picture of your pattern, you’ll have 24 hours to change your mind or your order will be approved!
What’s the difference between this service and the product offered on your web site?
We’re so glad you asked! This our white-glove premium service where our professional designers snip our your photo. Normally available only to corporate bulk clients, we’re bringing this premium service to the “View Your Deal” audience!!
My photo won’t upload. What do I do?
The file you’re uploading may be too small. Make sure your photo is at least 600 px wide.
How do I make sure my photo is 600 px wide?
It depends on the device you’re using and other factors. Unfortunately, we are not available to help you adjust your photo size. Find a computer savvy helper or try a different photo! Thank you!!